1. Introduction

Welcome to Bhaichara Association. We are a community–driven platform dedicated to the welfare, rights, safety, and empowerment of truck drivers across India. This Privacy Policy describes how we collect, use, store, and safeguard your information when you use our website or services.

2. Information We Collect

We collect the following information to improve our services and provide support to truck drivers and members:

  • Personal Information: Name, phone number, email, address, driver details, truck information, membership details.
  • Usage Data: IP address, browser details, device information, pages visited, date/time logs.
  • Service Data: Information submitted through registration forms, support queries, welfare scheme applications, etc.

3. How We Use Your Information

  • To create and manage member profiles.
  • To help truck drivers access welfare programs, financial schemes & support services.
  • To connect drivers with transporters for work and logistics opportunities.
  • To improve the digital services offered on the platform.
  • To communicate important updates or safety alerts.

4. Data Sharing

We do not sell your personal information. Your data is shared only when required for:

  • Identity verification
  • Government welfare scheme submissions (if you apply)
  • Payment processing or e-services
  • Technical support or website maintenance

5. Data Protection Measures

We use appropriate technical and organizational security measures such as:

  • Encrypted data transmission
  • Secure servers
  • Restricted access to personal records
  • Regular security audits

6. Cookies & Analytics

Our website may use cookies to enhance user experience, understand traffic, and improve services. You may disable cookies anytime from your browser.

7. Your Rights

You may request the following anytime:

  • Access to the data we hold about you
  • Correction of incorrect information
  • Deletion of your personal data
  • Withdrawal of consent

8. Third-Party Links

Our platform may contain links to external resources, transport partners, or government portals. We are not responsible for their privacy practices.

9. Data Retention

We retain your information only as long as required for membership, welfare processing, or legal compliance.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "20/11/2025" date.

11. Contact Us

If you have any questions or privacy concerns, you can contact us at:

Bhaichara Association
58/10/1, NEAR SITARAM GLOBAL SCHOOL, PVC ROAD, TIKRI KALAN, NEW DELHI - 110041
Email:info@bhaichara.org
Contact Page: Click here